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Pre Sales FAQ (48) Troubleshooter (3)
Do you support Mac and Linux?Why do I need to backup my data?more topics I am getting error 1609 during install. What should I do? I did not receive any email reports.more topics
Technical FAQ (54)
How do I create/obtain my username?Is username case sensitive?more topics
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 Can I recover files without using the software client?
 Yes. Apart from using the software client, you can always restore your files by logging into My Account (myaccount.sosonlinebackup.com). Once logged in, click on 'Online Recovery'->'Recover'. You will be able to see and restore any files you have uploa
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