Support Center » Knowledgebase » I receive an error 1306 while trying to uninstall SOS.
 I receive an error 1306 while trying to uninstall SOS.
Solution Error 1306 usually indicates that some files of the SOS software are still being used. That's why the software failed to uninstall. In this case, try:

1. Reboot the machine first.

2. Go to the Task Manager, and make sure the following processes (if any) ended:

i. sosuploadagent.exe
ii. sstorage.exe
iii. SOSLiveProtect.exe

After you have done so, you can try uninstall again.


Article Details
Article ID: 1212
Created On: 10 Jul 2009 10:20 PM

 Back
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Search
 Article Options
Home | Register | Submit a Ticket | Knowledgebase
Language:

 SOS Online Backup Support Suite